Most orders placed before 3:45 pm Monday to Friday will be sent on the next business day. Once the package is handed over to the Couriers, Active Smile is not liable for deliveries taking longer than expected. Active Smile accepts orders from within Australia which are despatched within 1-2 business days. There may be some delays during shipment for which we are not liable in any way.   

All items are sent in a sealed condition to ensure product quality. Once your parcel has been posted, the following can be used as a general guide on how long delivery will take. 

Orders within Australia:

▪   Regular Delivery – 2 to 5 business days for most cities and 5 to 10 business days for regional areas and Western Australia.


If you have any questions or concerns, please contact us at